I am a guy who is using a GSM mobile service called Reliance Smart. They provide a cool 3 min – 1 Re. plan for all calls across India. Also Reliance is the most popular mobile service providers in India. These things made me opt for it. But when I started using it I realised that this is the worst network. According to me the cool features for Reliance Smart are:
*Late SMS feature:
This service like any other mobile services, has a good SMS local/National plans. So what makes it different from others is the main inbuilt Late SMS deliverer feature. Ok I think you are not getting my point. So I’ll share one of my personal experience with u.
On one my friend’s birthday, I sent an SMS at 12AM hoping to be the first to wish him. I opted SMS as I was not able to reach him due to network busy problem with Reliance. So he got the SMS on the next day finally. He shouted at me so badly that I remembered his birthday wrong. It took me hours to make him understand that I am an innocent poor fellow 
So when u need to send SMS using it always plan accordingly and send it earlier itself.
*Moral Calls:
The plan of just Re.1 for 3 min seems amazing. For a guy like me who makes a lot of STD calls it was an offer not to miss. Ok so what else is cool about it?
It also has a good feature which I call moral calls. It means for making each call you have to try at least 10 times minimum. It will always give a message that Network Busy error when u try to make a call. But u have to keep on to make a call. Some times it may reach 50 nos of errors. So the moral of making call using reliance: Try try till u succeed and Never give up hope.
*Good feel Network Reception:
Reliance has amazing network reception. Most of the places you go you will have full tower that gives you good feel that u are always connected. But here is the tricky part – as soon as you make a call or receive a call network coverage goes to zero. So you will get in a cool policy of make calls, lose money, hear nothing.
*Globalized & Poor man customer care:
They have the excellent customer support. You choose language as English, the customer care representative who will attend you will know Hindi, local language or whatever but doesn’t understand or speak English. unbelievable but true.
The next important part is 99% of times I tried them they have such a poor service even in their office that their system will be too slow to check your details. So why the hell does a customer care exist that can’t check customer details.
So reliance customer care is not poor man’s customer care, but a customer care made by a poor man who can’t afford a good network even for themself.
So concluding the review Reliance smart is a service with no use of calls, SMS, network coverage and even customer care. So my advice is to go for a better service provider and never believe in fantasy plans like me and suffer.
* – Lines marked * have completely different meaning than they appear
